5055 Emmer Dr Ste 100, New Berlin, WI 53151 | (262) 784-7297

Resort Hours

Lobby Hours

Mon-Fri: 6:30am – 12:00pm & 1:00pm – 6:30pm

Sat: 7:30am – 12:00pm

Sun: 9:00am – 12:00pm & 1:00pm – 5:00pm

Tour Hours

Mon-Fri: 10:00am – 12:00pm & 1:00pm – 3:00pm

Sat: 1:00pm

Grooming Hours

By appointment only.

Walk in Nail trims

Mon-Fri: 8:00 am – 11:30 am & 1:00pm – 3:00pm

Sat: 8:00 am – 11:30 am

Sun: 9:00 am – 11:30 am & 1:00pm – 2:00pm

Daycare Hours

Mon-Fri: 6:30am – 6:30pm

Sat: 7:30am – 12:00pm, 3pm*

Sun: No Daycare

Valet Hours

Drop Off

Mon-Fri: 6:30am – 9:00am

Pick Up

Mon-Fri: 4:30pm – 6:30pm

Sat: 3:00pm*

Boarding Hours

Check In

Mon-Fri: 7:00am – 11:30am & 1:00pm – 4:00pm

Sat: 7:30am – 11:30am

Sun: 9:00am – 11:30am & 1:00pm – 4:30pm (additional $25 charge on Sundays)

Check Out

Mon-Fri: 9:00am – 11:30am (after noon results in a late checkout charge)

Sat: 9:00am – 11:30am, 3:00pm*

Sun: 9:00am – 11:30am & 1:00pm – 4:30pm (additional $25 charge on Sundays)

*Sat: 3:00pm Valet Departure Service for both daycare and boarding pets. Note: Must have prepaid at check in or we can send an emailed invoice upon request.

Note: Mon-Fri & Sundays we are closed from 12:00pm – 1:00pm for staff breaks

Any accommodations outside of these hours will be invoiced an additional charge. For any questions regarding this, please refer to the front desk staff.

Small black dog playing with a ball inside Spa Paw & Tail Premier Pet Resort

Dog Playtime Hours

6:00am – 7:30am:

Play time and morning walks then a small break for breakfast

9:00am – 11:00am:

Play time and afternoon walks

11:00am – 1:00pm:

Dogs back in their rooms for lunch and afternoon naps

1:00pm – 4:30pm:

Play time and late afternoon walks

4:30pm – 6:00pm:

Dinner time and rest

6:00pm – 7:15pm:

Last play time and night time walks

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