5055 Emmer Dr Ste 100, New Berlin, WI 53151 | (262) 784-7297

Resort Hours

Lobby Hours

Mon-Fri: 6:30am – 12:00pm & 1:00pm – 6:30pm

Sat: 7:30am – 12:00pm

Sun: 9:00am – 12:00pm & 1:00pm – 5:00pm

Tour Hours

Mon-Fri: 10:00am – 12:00pm & 1:00pm – 3:00pm

Sat: 1:00pm

Grooming Hours

By appointment only. Walk in nail trims welcome

Daycare Hours

Mon-Fri: 6:30am – 6:30pm

Sat: 7:30am – 12:00pm, 3pm*

Sun: No Daycare

Valet Hours

Drop Off

Mon-Fri: 6:30am – 9:00am

Pick Up

Mon-Fri: 4:30pm – 6:30pm

Sat: 3:00pm*

Boarding Hours

Check In

Mon-Fri: 7:00am – 12:00pm & 1:00pm – 4:00pm

Sat: 7:30am – 12:00pm

Sun: 9:00am – 12:00pm & 1:00pm – 5:00pm (additional $25 charge on Sundays)

Check Out

Mon-Fri: 9:00am – 12:00pm (after noon results in a late checkout charge)

Sat: 9:00am – 12:00pm, 3:00pm*

Sun: 9:00am – 12:00pm & 1:00pm – 5:00pm (additional $25 charge on Sundays)

*Sat: 3:00pm Valet Departure Service for both Daycare and pets who are Boarding. Note: Must have prepaid at check in or over the phone prior to lobby close to use this service.

Note: Mon-Fri & Sundays we are closed from 12:00pm – 1:00pm for staff breaks

Any accommodations outside of these hours will be charged a fee. For any questions regarding this, please talk to the front desk staff.

Small black dog playing with a ball inside Spa Paw & Tail Premier Pet Resort

Dog Playtime Hours

6:00am – 7:30am:

Play time and morning walks then a small break for breakfast

9:00am – 11:00am:

Play time and afternoon walks

11:00am – 1:00pm:

Dogs back in their rooms for lunch and afternoon naps

1:00pm – 4:30pm:

Play time and late afternoon walks

4:30pm – 6:00pm:

Dinner time and rest

6:00pm – 7:15pm:

Last play time and night time walks

For the safety of your dog and others, we are no longer allowing dogs to be brought in a retractable leash.
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